Benzak Denim Developers is a registered trademark of the Benzak Design & Development company.

 

Benzak Design & Development
Tweede Atjehstraat 43 C
1094 LC Amsterdam
The Netherlands

E. info@benzakdenimdevelopers.com
T. +31 (0)6 24 63 26 16

IBAN: NL45 INGB 0659 2417 65
Chamber of Commerce: 34305709
Tax: NL153659051B01

All sales are subject to Dutch law.

 

SHIPPING

BDD only ships with PostNL Priority shipping (Dutch postal service). For all regions, a tracking number can be given if requested. The tabel below gives the estimated time of delivery according to PostNL; BDD is not responsible for any shipping delays after the parcel has been handed over to PostNL. All shipments will be done once a week, on Fridays.  

NL
1-2 business days
EUR 5 on orders till € 229 (incl VAT)
FREE on orders from € 230 (incl VAT)

EUR 1
2-5 business
EUR 10 on orders till € 229 (incl VAT)
FREE on orders from € 230 (incl VAT)

EUR 2
3-10 business days
EUR 15 on orders till € 229 (incl VAT)
FREE on orders from € 230 (incl VAT)

EUR 3 & rest of the world
5-15 business days
EUR 20 on orders till € 189
FREE on orders from € 190

 

PAYMENTS

All payments should be made through the BDD website's check-out system, using any of the accepted credit cards. If you don't have a credit card, please send an email to payments@benzakdenimdevelopers.com, and we will take it from there.

All prices are stated in EURO (€), excluding Dutch VAT (21%) and without shipping costs.

 

RETURN POLICY

You may return an item without any given reason, as long as:

  • All original tags are attached;
  • the item is in the state as bought - unworn, unwashed, unaltered, undamaged, etc (with the exception of trying on);
  • altered items, including hemmed jeans are not eligible for returns or exchanges;
  • you send an email to info@benzakdenimdevelopers.com that you will be returning the item, within 14 days upon receipt.

Please note that:

  • BDD is not responsible for the shipping costs returning the item;
  • after the item is received it will be thoroughly inspected to check the condition - BDD will refund the total invoice amount if the condition matches the state as it was bought;
  • any additional costs not stated on the invoice, such as import duties, will not be refunded;
  • the returned parcel should be marked as a 'RETURNED ITEM' in order to avoid custom fees or any other additional costs for BDD - in the case of custom fees or any other additional costs, BDD is reserved the right to refuse the parcel and it will be returned to sender.

If your item is damaged upon arrival caused by a third party such as the shipping company*, or a production error**, please notify BDD by sending an email to info@benzakdenimdevelopers.com regarding the issue within 3 days after delivery, to apply for a full refund including return shipment, or exchange with full refund of return shipment.

*This only applies to damaged items without any noticeable damages to the box. Damaged parcels should never be accepted without checking the contents first.

**Sometimes a production error can only be noticed after several days of use. In the unlikely event of this, you may contact BDD within 30 days upon receipt. BDD will reserve the right to examine the product and determine if the problem is indeed a production error or not.