Benzak Denim Developers is a registered trademark of the Benzak Design & Development company.

 

Benzak Design & Development
Tweede Atjehstraat 43 C
1094 LC Amsterdam
The Netherlands

E. info@benzakdenimdevelopers.com
T. +31 (0)6 24 63 26 16

IBAN: NL45 INGB 0659 2417 65
Chamber of Commerce: 34305709
Tax: NL153659051B01

All sales are subject to Dutch law.

 

SHIPPING

BDD only ships with PostNL Priority shipping (Dutch postal service). For all regions, a tracking number can be given if requested. The tabel below gives the estimated time of delivery according to PostNL; BDD is not responsible for any shipping delays after the parcel has been handed over to PostNL. All shipments will be done once a week, on Fridays.  

NL
1-2 business days
EUR 5 on orders till EUR 199
FREE on orders from EUR 200

EUR 1
2-5 business
EUR 10 on orders till EUR 199
FREE on orders from EUR 200

EUR 2
3-10 business days
EUR 15 on orders till EUR 199
FREE on orders from EUR 200

EUR 3 & rest of the world
5-15 business days
EUR 20 on orders till EUR 199
FREE on orders from EUR 200

 

PAYMENTS

All payments should be made through the BDD website's check-out system, using any of the accepted credit cards. If you don't have a credit card, please send an email to payments@benzakdenimdevelopers.com, and we will take it from there.

All prices are stated in EURO (€), including Dutch VAT (21%) and without shipping costs.

 

RETURN POLICY

You may return an item without any given reason, as long as:

   all original tags are attached;
   the item is in the state as bought - unworn, unwashed, unaltered, undamaged, etc (with the exception of trying on);
•   you send an email to info@benzakdenimdevelopers.com that you will be returning the item, within 5 business days upon receipt;
•   BDD is not responsible for any additional shipping costs;
•   after returned, BDD will refund the item.

If your item is damaged with receipt or has any production errors, you can exchange or get a full refund. 

If the size is wrong, you can exchange for another size or receive a gift certificate. In this case BDD will charge standard shipping costs (as specified for orders till EUR 99) for sending the exchange. 

In both cases, please make sure that:

   all original tags are attached;
   the item is in the state as bought - unworn (with the exception of trying on), unwashed, unaltered, undamaged (excluding caused by shipping or production errors), etc.; 
   you send an email to info@benzakdenimdevelopers.com about the problem within 10 business days upon receipt;
•   BDD will pay for all additional shipping costs;
•   after returned, BDD will send the exchange or refund the item.

If you cannot qualify to all conditions above, unfortunately BDD can't give refunds or exchanges.